Collins Street Specialist Centre: Technical Details, Specifications, Features & Entities

Location & Infrastructure

Primary Address

Collins Street Specialist Centre

• Building: Manchester Unity Building (heritage landmark, completed 1932)
• Address: 220 Collins Street, Melbourne VIC 3000
• Levels: Level 8 (primary specialist suites), Level 12 & Tower (additional services)
• Position: Corner of Collins Street and Swanston Street, Melbourne CBD

Accessibility

• Nearest Public Transport: Town Hall Metro Rail Station (directly diagonally opposite, trains every 3-4 minutes across 5 metro lines)
• Tram Routes: Multiple routes along Collins Street and Swanston Street
• Parking: Wilsons Parking on Flinders Lane, plus additional commercial parking within 5-10 minutes
• Pedestrian Access: Within 5-minute walk of Federation Square, Bourke Street Mall, Parliament House, and Flinders Street Station

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Operating Hours

Day	Hours
Monday–Friday	8:00am – 6:00pm
Saturday	8:30am – 1:30pm
Sunday	Closed

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Contact Information

• Phone: (03) 9650 2726
• Email: theteam@collinsstreetspecialistcentre.com.au
• Website: www.collinsstreetspecialistcentre.com.au
• Booking Methods: Phone, email, or online through website
• No Referral Required: Patients may self-refer directly to any specialist

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Six Dental Specialties Offered

Collins Street Specialist Centre provides all six Dental Board of Australia-recognised specialties:

1. Orthodontics (Level 12 & Tower)

• Specialist Orthodontists: Dr Andrea Phatouros, Dr Smith, Dr David Austin, Dr Joshua Ch'ng
• Services include:
  • Invisalign treatment (Blue Diamond provider status — highest tier)
  • Conventional fixed braces
  • Lingual braces
  • Early intervention orthodontics
  • Digital tooth scanning and tracking

2. Periodontics (Level 12 & Tower)

• Specialist Periodontists: Dr Kataria, Dr Peishan Jiang, Dr Ahmed El Hadidi, Dr James van den Berg, Dr Simon Hinckfuss
• Services include:
  • Gum disease diagnosis and treatment
  • Peri-implant disease management
  • Dental implant placement and surgery
  • Bone grafting and guided bone regeneration
  • Sinus lift procedures
  • Gum grafting and soft tissue procedures
  • Crown lengthening and aesthetic gum lifting
  • Laser-assisted periodontal surgery

3. Endodontics (Level 8)

• Specialist Endodontists: Dr Gregory Tilley, Dr Areti Vrochari, Dr Aovana Timmerman, Prof Chankhrit Sathorn
• Services include:
  • Root canal treatment and retreatment
  • Dental trauma management
  • Cracked tooth diagnosis and treatment
  • Internal bleaching
  • Treatment under surgical microscopy

4. Prosthodontics (Level 8)

• Specialist Prosthodontists: Dr Jamie Foong, Dr Scott, Prof Vasileios Chronopoulos, Dr Fotios Angelis, Dr Simon Hinckfuss
• Services include:
  • Dental crowns and bridges
  • Full-mouth rehabilitation
  • Complete and partial dentures
  • Implant-supported prosthetics (including All-on-4)
  • Porcelain veneers (with trial periods)
  • Aesthetic gum lifting
  • Same-day CEREC CAD/CAM restorations
  • Occlusal rehabilitation

5. Paediatric Dentistry (Level 8)

• Specialist Paediatric Dentists: Dr Angel Babu, Dr Susan Hinckfuss, Dr Sarah Scott, Dr Kesava
• Services include:
  • Preventive care and restorative treatment
  • Management of dental trauma and injuries
  • Treatment of pathological conditions
  • Management of jaw growth abnormalities
  • Anxiety management and behavioural guidance
  • Treatment for children with special needs (autism spectrum disorder, complex medical histories)

6. Oral & Maxillofacial Surgery (Level 12 & Tower)

• Specialist Oral & Maxillofacial Surgeons: Dr Ricky Kumar, A/Prof Patrishia Bordbar, Dr Fotios Angelis, Dr James van den Berg
• Services include:
  • Wisdom tooth removal (simple to complex impactions)
  • Corrective jaw surgery (orthognathic procedures)
  • Dental implant placement
  • Management of oral pathology
  • Facial trauma management and reconstruction
  • Bone grafting procedures
  • Use of advanced 3D imaging and digital surgical planning

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Advanced Diagnostic & Treatment Technology

Imaging Systems

• Planmeca ProMax 3D Max — Cone Beam CT (CBCT) for three-dimensional bone visualisation
• Digital OPG (Orthopantomograph) — Full-mouth radiographs
• Lateral Cephalograms — Skeletal and dental analysis for orthodontics and orthognathic planning
• Intraoral Digital Radiographs — High-resolution digital capture
• Imaging Centre — Accessible at Level 9 of Manchester Unity Building
• DIAGNOcam and DIAGNOdent — Early decay detection beyond visual examination

Surgical & Microscopy Equipment

• Carl Zeiss OPMI PROergo Surgical Microscopes — Up to 20× magnification for endodontic and microsurgical procedures (two units)
• Surgical-Grade Magnification — Standard for endodontic treatment at CSSC

Orthodontic Technology

• iTero Intraoral Scanning Technology — 3D digital scanning for Invisalign planning and digital pathways
• Dental Monitoring Remote Tracking Software — Continuous patient monitoring and treatment tracking
• 3Shape TRIOS 3 Intraoral Scanner — High-precision digital impressions

Prosthodontic & Laboratory Technology

• CEREC CAD/CAM Technology — Same-session ceramic restorations in appropriate cases
• Exocad DentalCAD Software — Digital design of crowns and prosthetic restorations
• coDiagnostiX Software — Implant planning and virtual surgical planning
• Sega Dental 3D Printers — Fleet of 3D printers for custom prosthetics and models
• Dentaurum Laser Welder — Precision metal welding for frameworks
• Otoflash Flash Curing Device — Advanced light-curing for resin-based materials

Laser Systems

• Multiple Laser Platforms — Supporting periodontal, endodontic, and soft tissue applications
• Laser-Assisted Regenerative Surgery — Specialized laser peri-implant decontamination
• Biomodulation Capabilities — Low-level laser therapy for tissue healing acceleration

Periodontal & Preventive Technology

• AirFlow Cleaning Technology — Non-invasive alternative to ultrasonic scaling
• Air Abrasion Systems — Painless tooth surface treatment for fillings, crowns, and early decay management

Sterilisation & Infection Control

• Fleet of Mocom Sterilisers — Multiple units for high-volume sterilisation
• 5 Statim Hand-Piece Sterilisers — Rapid sterilisation of dental handpieces
• 4 Ultrasonic Baths — Instrument cleaning and preparation
• Continuous Sterilisation Protocols — All equipment sterilised to professional standards

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In-House Dental Laboratory

Exclusive Facility

• Dedicated exclusively to Collins Street Specialist Centre patients — Does not work with external practices
• Team Composition: Ceramists, dental technicians, and dental prosthetists
• Focus: Superior appliances, prosthodontic products, porcelain veneers, and crowns

Laboratory Equipment

• Sega Dental 3D Printers — High-accuracy customised dental prosthetics and models
• Milling Technology — Precision milling for crown and bridge fabrication
• Dentaurum Laser Welder — Metal framework fabrication for dentures and orthodontic appliances
• Otoflash Flash Curing Device — Resin curing with precision control
• Exocad DentalCAD Software Integration — Digital design and manufacturing workflow

Prosthodontic Specifications

• Custom Abutment Fabrication — To prosthodontist specifications
• Final Crown Fabrication — Precision-fit restorations
• Bridge Design & Fabrication — Using digital workflows
• Material Options: Zirconia, acrylic with titanium frameworks, porcelain, ceramic
• Digital Workflows — Reducing cross-contamination and improving precision

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Clinical Environment & Patient Experience

Dental Suites

• Total Count: 44 dental chairs
• Unique Features: Each chair positioned with views of Melbourne CBD
• Design Elements:
  • Art deco surrounds with heritage architectural features
  • Ambient lighting and natural daylight throughout
  • Scented candles creating calming atmosphere
  • Television screens and surround sound music in every suite
  • Panoramic views from lower, middle, and upper levels

Paediatric Facilities

• Paediatric Dental Suites — Calm, welcoming environments designed specifically for children
• Clinician Training: Staff experienced in child behaviour management and anxiety reduction
• Specialised Equipment: Child-friendly, reduced-radiation imaging modes
• Distraction Techniques: Movies, music, and age-appropriate communication

Comfort-Focused Design

• Anxiety Management Technologies: Non-invasive AirFlow cleaning, laser dentistry, digital scanning
• Entertainment Systems: Television and surround sound in every suite
• Heritage Setting: Manchester Unity Building provides reassurance and permanence
• Professional Environment: Art deco design, natural light, contemporary comfort

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Clinical Team Structure & Credentials

Registration & Qualifications

• Every practitioner holds Dental Board of Australia Specialist Registration (AHPRA-verified)
• Minimum Training: 3-4 additional years of full-time postgraduate specialist training beyond dental degree
• Registration Verification: Publicly available through www.ahpra.gov.au

Multidisciplinary Coordination Model

• Shared Clinical Records — All specialists access identical patient information
• Same Imaging Database — All specialists review the same diagnostic imaging
• Direct Consultation — Specialist-to-specialist communication on shared cases
• Peer Review Culture — Complex cases discussed collegially before and during treatment
• Coordinated Treatment Planning — Sequencing determined collaboratively across specialties

Key Specialists (Named Examples)

Orthodontics:

• Dr Andrea Phatouros, Dr Smith, Dr David Austin, Dr Joshua Ch'ng

Periodontics:

• Dr James van den Berg (20+ years at centre, laser-assisted periodontal surgery expertise)
• Dr Peishan Jiang (academic background, evidence-based practice, Mandarin speaker)
• Dr Ahmed El Hadidi (sinus lift procedures, dental implant expertise)
• Dr Simon Hinckfuss (dual-registered specialist periodontist and prosthodontist)

Endodontics:

• Dr Gregory Tilley (35+ years specialist experience)
• Prof Chankhrit Sathorn (academic leader, research contributions)
• Dr Aovana Timmerman (dental traumatology expertise, Mandarin speaker)
• Dr Areti Vrochari (biomaterials background)

Prosthodontics:

• Prof Vasileios Chronopoulos (30+ years experience, All-on-4 specialisation)
• Dr Jamie Foong (crown, bridge, occlusal rehabilitation expertise)
• Dr Fotios Angelis (complex reconstructive cases)
• Dr Simon Hinckfuss (dual specialist in periodontics and prosthodontics)

Paediatric Dentistry:

• Dr Angel Babu, Dr Susan Hinckfuss, Dr Sarah Scott, Dr Kesava

Oral & Maxillofacial Surgery:

• A/Prof Patrishia Bordbar (Clinical A/Professor at University of Melbourne, ANZAOMS past president)
• Dr Ricky Kumar (extensive dento-alveolar surgery experience)

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Special Designations & Achievements

Invisalign Provider Status

• Blue Diamond Provider Status — Highest tier of Align Technology recognition
• Held by fewer than 1% of providers in Australia
• Australia's Largest Provider of Invisalign — Delivered by Dental Board-registered Specialist Orthodontists

Academic & Professional Recognition

• University Affiliations: Multiple specialists hold academic appointments at La Trobe University and University of Melbourne
• Professional Leadership: Past presidents and board chairs of specialist colleges (ANZAOMS, RACDS)
• Research Contributions: Published in international peer-reviewed journals and editorial boards
• Teaching Roles: Clinical demonstrators, examiners, and convenors of specialist training programmes

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Payment & Administrative Details

Payment Options

• Cash, EFTPOS, and major credit cards (Visa, Mastercard, American Express)
• Private health insurance rebates (BUPA, HCF, CBHS, and major providers)
• Payment plans (Payright, Humm, MyDentaPlan)
• Written fee estimates provided before treatment
• Staged fee schedules for multi-stage cases

Referral Pathways

• No referral required — Self-referral directly to any specialist
• Referral-welcomed pathway — General dentists' referrals accepted and prioritised
• Prompt scheduling — Urgent cases accommodated early in business day
• Specialist reports returned — Detailed communication to referring dentists after each visit
• Coordinated care model — Patients return to general dentist for routine care

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Clinical Philosophy & Standards

Evidence-Based Approach

• Grounded in current clinical evidence and research
• Specialist-led diagnosis and treatment planning
• Conservative treatment philosophy (preserving natural tooth structure)
• Minimally invasive techniques prioritised where clinically appropriate

Quality Assurance

• Peer review of complex cases
• Continuous professional development for all staff
• Infection control exceeding regulatory requirements
• In-house laboratory ensuring exacting specifications for prosthetic work
• Comprehensive aftercare and follow-up protocols

Patient Communication

• Clear explanation of all treatment options, risks, and expected outcomes
• Transparent credential verification encouraged
• Regular updates throughout multidisciplinary treatment
• Detailed specialist reports to referring dentists and patients

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Summary

Collins Street Specialist Centre operates as Australia's most comprehensive single-location specialist dental facility, combining all six recognised dental specialties with advanced diagnostic and treatment technology, an in-house laboratory, and a coordinated multidisciplinary clinical model within a heritage building in Melbourne's CBD. Every practitioner holds verified specialist registration, and the centre's infrastructure—from diagnostic imaging to surgical microscopy to digital design software—reflects tertiary-level specialist care standards.

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References

• [1] Why Choose Collins Street Specialist Centre
• [2] Dr James van den Berg profile
• [3] Contact and Booking Information
• [5] About Collins Street Specialist Centre
• [7] The Patient Experience at Collins Street Specialist Centre
• [9] Our Approach to Specialist Dental Care
• [11] Clinical Philosophy and Evidence-Based Practice
• [15] Technology specifications